Use case library | Decadis App Help Center

Use case	JWT feature	Workflow function	Automated action	Field type	Label
A developer must not execute the transition		User is not in project role
Add a hyperlink to an issue in an email		Send email
Add a table with the elements of a text to an email		Send email
Add assignee as watcher to every blocking issue		Update linked issue or sub-task
Add attachments from current issue to cloning issues		Update linked issue or sub-task
Add comment after seven days in the same status			Add comment action
Add comment when creating issues outside of business hours		Add comment			STAFF PICK
Add comment with the request participants' display name		Add comment
Add components of the epic to the current issue			Update field action
Add days skipping weekends and holidays to a Date Picker field		Update or copy field values
Add internal Jira Service Management comment		Add comment
Add links to the issues in a ScriptRunner Issue Picker field			Create issue link action Delete issue link action
Add or remove request participants		Update or copy field values
Add percentaged profit margin when closing issue		Log work
Add sub-tasks to an automatically created issue		Create issue	Create issue action
Add sub-tasks to an issue on creation			Create issue action
Add user to field depending on selected options		Update field based on rules
Add watchers based on issue type		Add or remove watchers
Add watchers ignoring inactive users		Update or copy field values
Alert the assignee of important issues		Add comme nt
Alert the reporter		Add comment
All blocking issues must be resolved		Condition on linked issues Validation of linked issues
All sub-tasks in the Closed status must have a specific resolution		Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be Done or Closed		Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be resolved		Condition on sub-tasks Validation of sub-tasks			STAFF PICK
All sub-tasks with a resolution of Done must be in a specific status		Condition on sub-tasks Validation of sub-tasks
An issue must have at least 3 resolved Test Cases		Condition on sub-tasks Validation of sub-tasks
Assign an issue to the last assignee on a transition			Assign issue action
Assign important issues to the project lead		Update or copy field values
Assign issue to current user		Update or copy field values
Assign issue to the default user of a role		Assign to project role
Assign issues to your team during a transition			Assign issue action
Assignee may only have a restricted number of assigned issues		Condition based on JQL query Validation based on JQL query
Automatically assign a tester during your development process		Assign to project role
Automatically assign issues to your team			Assign issue action
Automatically close parent when all sub-tasks are done			Transition issue action		STAFF PICK
Automatically close sub-tasks when parent is completed			Transition issue action		STAFF PICK
Automatically create a version when starting the release		Execute remote action
Automatically fill an insight custom field after a transition		Update or copy field values
Automatically link an issue to an external one		Execute remote action
Automatically log work on a Jira issue		Execute remote action
Automatically log work spent in a specific status		Log work
Block a transition until all sub-tasks have certain fields populated		Logical validator Logical condition			STAFF PICK
Block an Epic's transition depending on linked issues status and due date		Logical validator Logical condition
Block an Epic's transition until all the issues under that Epic are resolved		Logical validator Logical condition
Bulk clear the issue resolution			Update field action		STAFF PICK
Bulk edit the issue resolution			Update field action		STAFF PICK
Calculate custom sequence numbers		Update or copy field values Set or create JWT project property
Change the assignee to the next evaluator		Update or copy field values
Check if an issue was resolved on time	(input latin letters)			Text
Clone epic, tasks and sub-tasks		Create issue
Clone issue in external instance		Execute remote action
Close epic when stories are done			Transition issue action
Close parent issue only when all sub-tasks are closed		Condition on sub-tasks Validation of sub-tasks
Close stories when epic is done			Transition issue action
Close tickets after version release			Transition issue action		STAFF PICK
Components from all sub-tasks	(input latin letters)			Text
Copy excerpted value from new comments			Update field action
Copy formatted description of issue into email		Send email
Copy highest priority from linked issues		Copy field values from linked issues or subtasks
Copy latest due date from sub-tasks		Copy field values from linked issues or subtasks
Copy the parent issue comments to its sub-tasks			Add comment action
Create a comment on an external Jira ticket		Execute remote action
Create a component to group issues related to UI design		Execute remote action
Create a new employee account during an onboarding process		Execute remote action
Create a personal space for a new employee		Execute remote action
Create a sub-task for each component		Create issue
Create a sub-task for every recurring deadline within a task		Create issue
Create a sub-task for every sub-task closed		Create issue
Create a sub-task for every user in a field and assign them		Create issue
Create an external project for a new employee during an onboarding process		Execute remote action
Create an internal Service Management comment on linked issues		Update or copy field values
Create an issue in the current project		Create issue			STAFF PICK
Create an issue with a custom summary		Create issue
Create an overview page for a software release		Execute remote action
Create child issue within Advanced Roadmaps hierarchy		Create issue
Create Confluence page with links to issues		Execute remote action
Create issue link when issue is created			Create issue link action
Create issue under epic		Create issue
Create issues randomly		Create issue
Create several issues combining fields		Create issue
Create several sub-tasks depending on the component		Create issue
Create sub-tasks depending on selected values in a custom field			Create issue action
Create sub-tasks depending on selected values in custom field		Create issue			STAFF PICK
Create three issues with individual summaries		Create issue
Creation date of the linked epic				Date-time	STAFF PICK
Current user must be reporter		Compare two values condition Compare two values validator
Delete the attachments of an issue 30 days after closing it			Update field action
Details of the last comment	(input latin letters)			Text	STAFF PICK
Difference between the current date and the earliest due date				Number
Difference between two dates in business days	(input latin letters)			Text
Display additional details of the issue creator	(input latin letters)			Text
Display current issue's project category	(input latin letters)			Text
Display historic due dates	(input latin letters)			Text
Display reporters of linked Cloud issues	(input latin letters)			Text
Elapsed time between creation and resolution				Number	STAFF PICK
Ensure that all issues linked with a certain issue link type have "Due Date" field set		Logical validator Logical condition
Ensure that an issue has at least one attachment		Logical validator Logical condition			STAFF PICK
Escalate issue to assignee's supervisor		Copy JWT user property			STAFF PICK
Evaluate Assets objects		Logical validator Logical condition
Extract an email address from the last comment		Copy excerpted value
Extract the issue priority from the summary		Copy excerpted value
Fast-track transition issues assigned to the project lead		Transition issue			STAFF PICK
Format the issue's summary according to specified rules		Format field value			STAFF PICK
Get attributes of Assets objects		Execute remote action
Get Checklist		Execute remote action
Get Hubspot contact information		Execute remote action
Google Maps location	(input latin letters)			Text	STAFF PICK
Halt a transition if an element is not contained in a list		Logical validator Logical condition
Hide transition from issue creator		Except users in field
Hide transition to a previous status		Logical condition
Highest ranked custom field value among all linked issues	(input latin letters)			Text
Highest value out of several fields	(input latin letters)			Text
Inherit value from parent in Advanced Roadmaps hierarchy			Update field action
Inline images in a generated email		Send email
Keep calculated custom field in sync			Reindex issue action		STAFF PICK
Keep parent issue's priority in sync		Update or copy field values
Keep the priority of parents and sub-tasks in sync			Update field action
Keep the status of an issue and its linked issues in sync		Transition issue
Keep the status of parents and sub-tasks in sync			Transition issue action		STAFF PICK
Keep the status of parents and sub-tasks in sync (post function use case)		Transition issue
Keep track of important status updates		Update or copy field values Fields required or changed
Last comment, its author, and timestamp	(input latin letters)			Text	STAFF PICK
Last commenter's full name	(input latin letters)			Text
Link a Jira issue with the corresponding release ticket		Execute remote action
Link issue to issue keys in its description		Create issue link
Link to JQL query with information from issue	(input latin letters)			Text
Link to the linked epic from the current issue	(input latin letters)			Text
List all bugs where the current user was mentioned in a comment
List all issues that are blocking issues that are due soon
List all issues with a specific value matching a custom text field
List all issues with an inactive assignee and that were assigned by the current user
Log absence time on another issue		Log work
Make "Time spent" field required		Logical validator
Make the assignee required		Fields required Fields required or changed
Make the description required		Fields required Fields required or changed
Manually create test issues			Create issue action
Manually delete test issues			Delete issue action
Match several values of a list		Update or copy field values
Months elapsed				Number
Move an issue to another issue type		Move issue
Move an issue to another project		Move issue
Notify about date of last comment for high priority issues			Send email action
Notify assignees when components are merged			Add comment action
Notify for high priority issue			Send email action
Notify the assignee one week before the due date			Send email action
Notify the project lead on priority changes			Add comment action
Notify the reporter of an issue about its status by a Telegram message		Execute remote action
Number of days an issue was in the Open status against a JWT calendar				Number
Number of hours in the current priority				Number
Number of issues in the same version				Number
Number of open subtasks				Number
Number of times a custom field has been changed				Number
Number of times a resolved issue has been rejected				Number
Number of unresolved blocking issues				Number	STAFF PICK
Obtain a value from an Elements Connect custom field		Send email
Only user specified in project property is allowed to execute transition		Condition on JWT project property Validation of JWT project property
Only users in a project role can execute a transition		Users are/aren't in project role (validator) Users are/aren't in project role (condition)
Only watchers can execute a transition		Only users in a field
Operate with field values from sub-tasks				Number
Predicted completion date of an epic				Date-time	STAFF PICK
Predicted resolution date based on business hours				Date-time
Prevent a closed issue from being reopened after resting 1 week closed		Logical validator Logical condition
Prevent a transition depending of the number of components		Logical validator Logical condition
Prevent creation of issues with a duplicate summary		Validation based on JQL query
Prevent external users from creating issues		Logical validator
Prevent having the same assignee in two sub-tasks			Update field action
Prevent issue creation if description contains less than 100 characters		Logical validator
Prevent issue creation with the same field value		Validation based on JQL query Logical validator			STAFF PICK
Prevent issue creation with the same field value (Boolean)		Logical validator Validation based on JQL query
Prevent issue from being "Closed" if blocking issues are not closed yet.		Validation of linked issues
Prevent setting due dates outside business hours		Logical validator Logical condition			STAFF PICK
Prevent the creation of sub-tasks unless the parent issue is in a certain status		Logical validator
Prevent transitioning when there is a blocking issue		Validation of linked issues
Prevent users from selecting specific fix versions		Condition based on regular expression Validation based on regular expression
Prioritize the issues globally		Update or copy field values
Proceed with a task only when all sub-tasks are completed		Condition on sub-tasks Validation of sub-tasks
Re-assign issues and leave a comment			Add comment action Assign issue action
Re-open issue when a new comment is added			Transition issue action
Read the information from a Trello card		Execute remote action
Reindex issue on custom field update			Reindex issue action
Reindex linked issues			Reindex issue action
Reject duplicated file names in attachments		Logical validator Logical condition
Remind users to close inactive issues			Add comment action		STAFF PICK
Remove blocking links when blocking issue is closed		Delete issue link
Remove remaining estimate when an issue is closed		Update field action
Reopen parent issue, if a sub-task is reopened		Transition issue
Resolution must be empty		Fields required Fields required or changed
Resolve issues when all options of a checklist are checked			Transition issue action
Restrict issue creation per issue type and project role		Logical validator
Restrict the issue creation with specific issue types to certain project roles		Users are/aren't in project role (validator)
Retrieve all tickets assigned to a developer
Retrieve the assets of an issue in Jira cloud		Execute remote action
Return all issues in the currently open sprint with unresolved sub-tasks
Schedule issues for re-submission			Transition issue action
Schedule the escalation of overdue issues			Transition Issue
Scheduled project reindex			Reindex issue action
Send email after transitioning to specific status		Send email
Send email when a field is updated			Send email action
Send email with the URL of the attachments included in the description		Send email
Set a condition in a global transition which only applies in a certain status		Logical condition
Set a date on the same week day on alternate weeks		Update or copy field values
Set a Date Picker field to the nth day of the month		Update or copy field values
Set a date two months after the end of the quarter		Update or copy field values
Set a watcher based on custom field value		Add or remove watchers
Set assignee based on a former assignee		Update or copy field values
Set assignee based on priority		Update field based on rules
Set assignee depending on issue type		Update field based on rules
Set Checklist		Execute remote action
Set custom IDs for each issue		Set or create JWT project property Update or copy field values
Set Due Date with latest value among sub-tasks		Update or copy field values
Set fix version based on its start and release date		Update or copy field values
Set issue security level depending on reporter		Update field based on rules			STAFF PICK
Set reporter as assignee if a User Picker field is empty		Update field based on rules
Set specific default assignee if not set		Copy JWT project property
Set the assignee of an external issue same as the transitioned issue		Execute remote action
Set the calculated field's visibility in function of the username, role or group	(input latin letters)			Date-time Number Text
Set the next fix version		Update or copy field values
Shorten the summary to a maximum number of characters		Update or copy field values
Specific sub-tasks must be resolved		Condition on sub-tasks Validation of sub-tasks
Start Progress on parent, if sub-tasks are started		Transition issue			STAFF PICK
Status and assignee of parent issue	(input latin letters)			Text
Sum of field value from issues in JQL query				Number
Sum of Tempo billable hours				Number
Sum up value in parent issue on field change in sub-tasks			Update field action
There must be at least one related Service Management request		Condition on linked issues Validation of linked issues
Time left before the issue is due				Number
Total of all story points in an epic				Number	STAFF PICK
Total remaining estimate in an epic (all linked issues)				Number
Total remaining estimate in an epic (no sub-tasks)				Number
Total time logged on an epic				Number
Track issues mentioned in comments			Create issue link action
Transition affected issues when releasing a version (automatically)			Transition issue action		STAFF PICK
Transition affected issues when releasing a version (manually)			Transition issue action
Transition an external Jira ticket based on the linked internal one		Execute remote action
Transition issues when assigned to a developer			Transition issue action
Translate the description		Execute remote action
Triage issues created by email		Move issue			STAFF PICK
Update assignee and reporter to facilitate user deletion			Add comment action Assign issue action Update field action		STAFF PICK
Validate a Select List (cascading) custom field		Logical validator Logical condition
Validate only issue links created in transition screen		Logical validator
Validation based on the value of a date type project property		Logical validator Logical condition