Clone issue in external instance

Use case

Create a new issue in a different Data Center instance after transitioning an issue. Some of the values of fields from the transitioned issue will be copied.

🛠️ Configuration

Add the Execute remote action post function to the transition of your choice.

In Expert mode, create a new action with the following parameters:

Name

Enter Create issue in external instance as the name of the new action.

Method

Select the POST method.

Default connection

Create a connection to the external Jira instance and select it.

REST path.

Use the following REST path .

Bash

/rest/api/2/issue

Action body

Enter a custom action body to set the fields of the new issue as needed. The following action body can be taken as a reference as well as the sample request for the Create issue REST API to set the fields.

Bash

{  
    "fields": {
        "project": {
            "id": "10200"
        },
        "summary": "%{issue.summary}",
        "issuetype": {
            "id": "10000"
        },
        "assignee": {
            "name": "%{issue.assignee}"
        },
        "reporter": {
            "name": "%{issue.reporter}"
        },
        "labels": [
            "Hello",
            "World"
        ],
        "description": "%{issue.description}"
    }
}

This action body will copy the summary, description, assignee and reporter of the transitioned issue into the new issue. The project and issue type must be configured manually by specifying the respective IDs of the project and issue type of your choice. Besides, the field Labels is updated in the expression with a fixed set of labels.

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