Use case
Often it can be useful to notify specific users about certain changes. For example, if an issue reaches a specific status, it can come in handy to get a notification about this update.
In the following use case, an email will be sent to the reporter, assignee and the project lead, if a specific transition has been executed.
⚒️ Configuration
Add the Send email post function to the desired transition or create a new transition.
From
Choose Based on the outgoing email configuration
Sending mode
Choose Default
Priority
Choose Default
To
Select Field containing users and enter the following fields:
Assignee
Reporter
Project lead
Email content
Subject
Enter the following expression:
%{issue.key} - Transitioned to "Approved"
Email format
Choose HTML
Body
Enter the following content:
<p>
Hi there,
</p>
<p>
the %{issue.issueType} <strong><a href="%{system.baseUrl}/browse/%{issue.key}" target="_blank">%{issue.key}</a></strong> ("%{issue.summary}") has been approved at %{system.currentDateTime} by <strong>%{system.currentUser.displayName}</strong>.
</p>
<p>
Reporter: %{issue.reporter.displayName} <br>
Assignee: %{issue.assignee.displayName} <br>
Project: <a href="%{system.baseUrl}/projects/%{issue.project.key}" target="_bank">%{issue.project.name}</a> <br>
Created: %{issue.created}
</p>
<p>
Cheers
</p>
Adapt the content of the email according to your needs!
Attachments
Choose None
📷 Screenshots
