Use case
In the following use case the transition can only be executed, if there is at least one Service Management request related to the current issue.
To identify an issue as a service project issue we are going to use the Project category.
⚒️ Configuration
Add the condition or validator to the desired transition or create a new transition.
Filter by field value
Enter the following expression:
%{seed.issue.project.category} = "Service Management"
Make sure to set the project category of the desired projects to Service Management or update the above expression accordingly.
Minimum number of linked issues
Enter 1
Additional options
Check the following options:
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Allow unselected link types
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Allow unselected issue types
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Allow unselected statuses
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Allow unselected resolutions
The following parameters are only available, if you are configuring this use case as a validator.
📷 Screenshots
📚 Related use cases
| Use case | JWT feature | Workflow function | Parser functions | Label |
|---|---|---|---|---|
| All blocking issues must be resolved |
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| Prevent issue from being "Closed" if blocking issues are not closed yet. |
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| Prevent transitioning when there is a blocking issue |
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Validation of linked issues |
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| There must be at least one related Service Management request |
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