Alert the assignee of an important issue

Use case

Send an email to the current assignee only if the priority is set to "Highest" or "High".

⚒️ Configuration

Add the Send email post function to the desired workflow transition or create a new transition.

From

Choose the option User in field with the value "Current user" (this is the default value).

To

Select Field containing users and select the field Assignee .

Email content

Subject

Select the parser mode General and enter

%{issue.key} - Action required

Email format

Choose HTML

Body

Select the parser mode General and enter the following expression:

Bash

Hi %{issue.assignee.displayName}, 
this issue needs your attention. Please provide feedback as soon as possible! 

Thanks, 
%{system.currentUser.displayName}

Conditional execution

Select the parser mode Logical and insert the following expression:

%{issue.priority} in ["High","Highest"]

📚 Related use cases

Use case	Workflow function	Parser functions
Alert the assignee of an important issue	Send email
Inform the project manager about an added attachment	Send email	jiraExpression()
Send email after transitioning to specific status	Send email