Post functions

Create issue

jiraExpression()

Create automatically a sub-task for each selected user in a User Picker (multiple users) field of the transitioned issue.

Add comment

Add a comment to an issue mentioning the assignee.

The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue

Create issue

When a story is approved, two sub-tasks for Development and QA will be created.

Add comment

Add a formatted comment to the current issue.

It would be convenient in case that you need to create a table or highlight some important points in the comment.

Update fields

getMatchingValue()

Add or remove watchers

Each time a new software requirement was created in a Jira project, the functionality automatically adds all project developers as watchers. As a result, the development team is immediately informed of the new requirements, enabling better coordination and timely implementation.

Add or remove watchers

Once a sub-task is created, the functionality automatically adds all watchers of the parent issue as watchers to the sub-task. In this way, it becomes possible to ensure that the watchers of the parent issue remain informed of new developments and updates at the sub-task level and maintain a comprehensive overview.

Create issue

matches()

Creating many issues and adding a summary and a description can be a bit frustrating and time-consuming.

To avoid such things, the following use case shows you how to create a sub-task with a summary to check for attachment type in the parent issue.

Update fields

Set the priority of the parent issue to the priority of the current issue.

Update fields

getMatchingValue()

Create issue

Keep your team on track and up to date by creating a sub-task mentioning the assignee's full name and with issue links linked to the appropriate issue whenever a high priority issue has been moved to the status "Review"

Transition issue

When a sub-task is transitioned to the "In Progress" status the parent issue will be transitioned to the "In Progress" status as well if it is still in the "To Do" status.

Create issue

Create a sub-task, set the summary based on the parent's component, and set the assignee to the current user.

Add comment

A comment will be added to the current issue with links to the attachments included recently.

Transition issue

Automatically execute the "Start progress" transition if the issue's assignee is the project lead.

Add or remove watchers

Anytime a new issue is created in the "Project Management" Jira project, the functionality automatically adds the project lead as an observer. The project lead is thereby kept up to date with all new updates and information within the project, facilitating effective monitoring and management.

Add comment

Add a comment to the linked Epic including the summary and status of the current issue.

This is helpful when you don't want to keep track of individual Stories and only receive notifications of the linked Epic (e.g. as a watcher or reporter).

Transition issue

The transition to start progress on the current issue will be executed directly after its creation.

Create issue

Create a sub-task only if the priority of the current issue is "High".

Send email

Send an email to the current assignee only if the priority is set to "Highest" or "High".

Transition issue

When an issue is raised with a"Blocker" priority, a transition escalating the issue will be executed immediately after its creation.

Add comment

Add a comment to the parent issue including the summary and status of the current issue.

This is helpful when you don't want to keep track of individual sub-tasks and only receive notifications of the parent issue (e.g. as a watcher or reporter).

Create issue

Create sub-tasks and link them to the parent or current issue that has a specific priority of your choice.

Add or remove watchers

After an incident is rejected, the functionality automatically removes all watchers from the issue. This guarantees that no other people remain in the information loop for the rejected issue, streamlining communication and focusing on active incidents. 

Add comment

When an issue is rejected, a comment will be added to the current issue mentioning the reporter.

Create issue

toStringList()

getMatchingValue()

Create a sub-task for each selected component in the current issue.

Create issue

getNameFromAsset()

getAttributeFromAsset()

getAssetsFromAQL()

For the annual access review of applications used in the company and managed as Jira Service Management Assets, we want to create a dedicated task for each application owner to review the people who have access to the application they are responsible for. 

Create issue

Link your Epic each time you create a story.

Transition issue

filterByStatus() subtasks()

Transition the parent issue to the "Open" status.

Add or remove watchers

When an issue is identified as a bug, the functionality automatically adds all members of the support group as watchers. This ensures the support team is promptly informed about the bug, enabling them to communicate effectively with customers regarding any errors that occur on the customer side.

Create issue

Create an issue in the current project and additionally set a summary.

This use case comes in handy if you quickly need to create i.e. a new bug which relates to the current issue

Add comment

Add a simple comment to an issue mentioning the reporter.

This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter.

Send email

jiraExpression()

Within the Send email post function you have the possibility to send HTML links in the message as well.
This use case shows an approach to send an email to the project lead linking the most recent attachment. 
It is normally applied after executing a transition, if an attachment was added there. This will then be linked to.

Create issue

Create a sub-task and copy only relevant attachments using filename-based regex (e.g. ^final_.*)

Transition issue

linkedIssues()

Automatically transition issue, if all linked issues are in specific status.

Update fields

Automatically assign and issue to the project lead.

Issues will only be re-assigned if the priority of the issue is set to Highest to make sure that only important issues are being escalated.

Add or remove watchers

Each time a team member creates a new issue, the "Add or remove watchers" functionality automatically adds all colleagues from the onboarding team as watchers. This feature immediately informs the entire onboarding team about new issues, improving team coordination and support.