JWT remote actions

JWT remote actions connect your Jira workflows to any web service with a REST API — whether it's another Atlassian product like Confluence or an external service like ServiceNow, Trello, or your own internal tools.

With the Execute remote action post function, you can trigger actions on external services directly from a workflow transition — no scripts, no middleware, no custom development. Create Confluence pages, transition issues across Jira instances, invite users, log work, manage assets, and much more.

Get started in minutes using the built-in wizard and preconfigured action templates, or take full control with expert mode to build custom integrations using any HTTP method (GET, POST, PUT, DELETE, PATCH, HEAD), custom headers, and dynamic parameters powered by the JWT expression parser. Store and reuse response data using JMESPath, chain actions in a sequence, and extend remote actions beyond workflows into calculated fields and automation rules with the executeRemoteAction() parser function.

Get started

  1. Head over to the Jira workflow you want to modify

  2. Add a new post function in the desired transition

  3. Choose “Execute remote action" from the post function list and follow the instructions in the documentation

JWT offers the Execute remote action post function to execute predefined or custom actions:

📚 Remote action template library