The list below contains some use cases that can be realized using JWT for Jira Cloud.
Make sure to come by once in a while since the number of use cases will grow over time.
Use cases by workflow function
• Conditions and validators
• Post functions
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Delete watchers from rejected incidents -
Keep developers informed about new software requirements -
Keep the project lead informed of any new issues -
Notify the parent issue watchers about new sub-tasks -
Notify the support team about internally found bugs / problems -
Provide information to the onboarding team about new issues created by team members -
Automating annual access review for company software in assets -
Create an issue in the current project -
Create an issue with a summary to check for attachment type -
Create a simple sub-task -
Create a story in an Epic -
Create multiple sub-tasks with different summaries and descriptions -
Create a sub-task for each component -
Create a sub-task for each user selected in a User Picker field -
Create a sub-task for high priority issues -
Create a sub-task linked to issues with a specific priority -
Create a sub-task mentioning the assignee when a high priority task is ready for review -
Create two sub-tasks when a user story is being approved -
Define issue links to be created -
Selectively copying attachments using filename-based regular expression when created a new issue -
Add request participants -
Automatically create a version when starting the release -
Automatically link an issue to an external one -
Automatically log work on a Jira issue -
Create a comment on an external Jira ticket -
Create a new employee account during an onboarding process -
Create a personal space for a new employee -
Create an external project for a new employee during an onboarding process -
Create an overview page for a software release -
Get Hubspot contact information -
Link a Jira issue with the corresponding release ticket -
Link issue to issue mentioned in its description -
Notify the reporter of an issue about its status by a Telegram message -
Read the information from a Trello card -
Retrieve the assets of an issue in Jira cloud -
Set the assignee of an external issue same as the transitioned issue -
Set User Picker field with users from group -
Transition an external Jira ticket based on the linked internal one -
Translate the description -
Auto-transition when related issues are in a specific status -
Escalate an issue if it is being raised with a "Blocker" priority -
Fast-track transition issues assigned to the project lead -
Start progress on an issue immediately after creation -
Start progress on the parent issue -
Transition parent issue to another status -
Add a sub-task's summary and key to the description of its parent -
Add three days skipping weekends automatically to a Date Picker -
Add watchers from another field -
Assign an issue to the project lead, if the issue is unassigned on creation -
Assign an issue to the user who last commented on it -
Assign important issues to the project lead -
Automatically add incident reporters to problem tickets -
Background priority calculation -
Copy field values from epic to issues under it after creation -
Copy labels of a sub-task to the parent issue upon closing -
Keep parent's priority in sync -
Obtain the difference between two dates -
Record an auditable timestamp of a Compliance Approval -
Set a date field to a future date -
Set a date field to the current date -
Set the assignee based on the issue type -
Set the due date based on the priority -
Set the fix version to affects version when resolving an issue -
Set the priority to Highest if the 'Infrastructure' component is selected -
Use the app user to update non-editable fields