Use cases for post functions | Decadis App Help Center

JWT for Jira Cloud currently offers a set of powerful post functions that let you automate and streamline your processes.

To use the full potential of the available post functions we strongly recommend to familiarize yourself with the power of the expression parser. Expressions are easy to write and help you make the most out of the data you retrieve using field codes.

📚 Use cases

Use case	Workflow function	Parser functions
Create a sub-task for each user selected in a User Picker field	Create issue	jiraExpression()
Alert the assignee of important issues	Add comment
Create two sub-tasks when a user story is being approved	Create issue
Set User Picker field with users from group	Execute remote action
Add formatted comments automatically	Add comment
Set the due date based on the priority	Update fields	getMatchingValue()
Create a comment on an external Jira ticket	Execute remote action
Create an external project for a new employee during an onboarding process	Execute remote action
Keep developers informed about new software requirements	Add or remove watchers
Notify the parent issue watchers about new sub-tasks	Add or remove watchers
Obtain the difference between two dates	Update fields
Assign an issue to the user who last commented on it	Update fields
Add three days skipping weekends automatically to a Date Picker	Update fields
Send email to the project lead for a system managed in Jira Service Management Assets	Send email	getNameFromAsset() getAttributeFromAsset() userDisplayName()
Create an issue with a summary to check for attachment type	Create issue	matches()
Keep parent's priority in sync	Update fields
Add request participants	Execute remote action	jiraExpression()
Set the assignee based on the issue type	Update fields	getMatchingValue()
Create IT tasks and add watchers for onboarding	Execute sequence of actions
Create a sub-task mentioning the assignee when a high priority task is ready for review	Create issue
Read the information from a Trello card	Execute remote action
Automatically log work on a Jira issue	Execute remote action	dateTimeToString()
Start progress on the parent issue	Transition issue
Create a simple sub-task	Create issue
Add a comment with links to attachments that were just added	Add comment
Set the fix version to affects version when resolving an issue	Update fields
Fast-track transition issues assigned to the project lead	Transition issue
Keep the project lead informed of any new issues	Add or remove watchers
Push status updates to the linked Epic	Add comment
Automatically link an issue to an external one	Execute remote action
Create multiple sub-tasks with different summaries and descriptions	Create issue	nthElement()
Retrieve the assets of an issue in Jira cloud	Execute remote action
Automatically create a version when starting the release	Execute remote action
Use the app user to update non-editable fields	Update fields
Automatically add incident reporters to problem tickets	Update fields	append() fieldValue() linkedIssues() toStringList()
Start progress on an issue immediately after creation	Transition issue
Copy labels of a sub-task to the parent issue upon closing	Update fields
Create a sub-task for high priority issues	Create issue
Create a personal space for a new employee	Execute remote action
Assign an issue to the project lead, if the issue is unassigned on creation	Update fields
Create a new employee account during an onboarding process	Execute remote action
Alert the assignee of an important issue	Send email
Send email after transitioning to specific status	Send email
Add watchers from another field	Update fields Transition issue	union() toStringList()
Add a sub-task's summary and key to the description of its parent	Update fields
Set a date field to a future date	Update fields	dateTimeToString()
Escalate an issue if it is being raised with a "Blocker" priority	Transition issue
Update the sub-task's assignees by the current issue's value	Update linked issue or sub-task
Get Hubspot contact information	Execute remote action
Automate sub-task creation with controlled sequence	Execute sequence of actions	dateTimeToString() first() fieldValue() issueKeysToIssueList()
Record an auditable timestamp of a Compliance Approval	Update fields	dateTimeToString()
Push status updates to the parent	Add comment
Create a sub-task linked to issues with a specific priority	Create issue
Delete watchers from rejected incidents	Add or remove watchers
Add a comment when rejecting an issue	Add comment
Notify the reporter of an issue about its status by a Telegram message	Execute remote action
Create a sub-task for each component	Create issue	toStringList() getMatchingValue()
Automating annual access review for company software in assets	Create issue	getNameFromAsset() getAttributeFromAsset() getAssetsFromAQL()
Create a story in an Epic	Create issue
Link issue to issue mentioned in its description	Execute remote action	findPattern() first()
Transition parent issue to another status	Transition issue	filterByStatus() subtasks()
Translate the description	Execute remote action	findReplaceAll()
Notify the support team about internally found bugs / problems	Add or remove watchers
Create an issue in the current project	Create issue
Alert the reporter	Add comment
Set the fix version from the current sub-task for all sibling sub-tasks	Update linked issue or sub-task
Copy field values from epic to issues under it after creation	Update fields Transition issue	epic() issuesUnderEpic() filterByStatus()
Set the assignee of an external issue same as the transitioned issue	Execute remote action
Inform the project manager about an added attachment	Send email	jiraExpression()
Selectively copying attachments using filename-based regular expression when created a new issue	Create issue
Transition an external Jira ticket based on the linked internal one	Execute remote action
Set a date field to the current date	Update fields	dateTimeToString()
Link a Jira issue with the corresponding release ticket	Execute remote action
Auto-transition when related issues are in a specific status	Transition issue	linkedIssues()
Assign important issues to the project lead	Update fields
Create an overview page for a software release	Execute remote action
Copy the due date from the current issue to blocking issues	Update linked issue or sub-task
Set the priority to Highest if the 'Infrastructure' component is selected	Update fields
Background priority calculation	Update fields	avg()
Provide information to the onboarding team about new issues created by team members	Add or remove watchers