Keep track of important status updates

🗒️ Prerequisites

Create three custom fields

1. Create a custom field of type: Text Field (multi-line)
   Name: Status Update

2. Create a second custom field of type: Text Field (multi-line)
   Name: Current status

3. Create a third custom field of type: Text Field (multi-line)
   Name: Status History

4. Navigate to the Field configuration and set the renderer of the 3 custom fields to "Wiki Style Renderer".

Create a transition screen

1. Create a new screen
   Name: Status Update Screen

2. Add the field Status Update to the newly created screen.

Set up a workflow transition

Create a new transition with the following parameters:

From Status: Any

To Status: Itself

Name: Status update

Screen: Status Update Screen

Add a Fields required or changed validator to the newly created transition.

Field

Status Update

Condition

Is required

Message to show when validation fails

Please enter a status update!

Once set up, the validator should look something like this:

⚒️ Configuration

Add an Update or copy field values post function to the workflow transition created in the prerequisites section.

Target issue

Choose Current issue

Configure the field: Current  Status

Field

Choose Current Status

Expression

Set the parsing mode to Advanced text and use the following expression

"*" + dateTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *" + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}

Configure the field: Status History

Field

Choose Status History

Expression

Set the parsing mode to Advanced text and use the following expression

%{issue.cfaaaaa} + "\n\n" + %{issue.cfbbbbb} 

Configure the field: Status Update

Field

Choose Status Update

Value

Choose Clear field value

User

Choose Current user

📷 Screenshots

📚 Related use cases

Use case	JWT feature	Workflow function	Parser functions	Label
Add days skipping weekends and holidays to a Date Picker field		Update or copy field values	addTime()
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Assign important issues to the project lead		Update or copy field values
Assign issue to current user		Update or copy field values
Automatically fill an insight custom field after a transition		Update or copy field values
Change the assignee to the next evaluator		Update or copy field values	first() toStringList()
Create an internal Service Management comment on linked issues		Update or copy field values
Keep parent issue's priority in sync		Update or copy field values
Keep track of important status updates		Update or copy field values Fields required or changed	dateTimeToString()
Match several values of a list		Update or copy field values	toString() distinct() filterByPredicate()
Prioritize the issues globally		Update or copy field values	indexOf() previousValue() issuesFromJQL()
Set a date on the same week day on alternate weeks		Update or copy field values	addDays() nextDayOfTheWeek() modulus() weekOfTheYear() datePart()
Set a Date Picker field to the nth day of the month		Update or copy field values	dayOfTheMonth() lastDayOfTheMonth() addDays()
Set assignee based on a former assignee		Update or copy field values	previousValue()
Set Due Date with latest value among sub-tasks		Update or copy field values	fieldValue() max() siblingSubtasks()
Set fix version based on its start and release date		Update or copy field values	toString() textOnStringList() unreleasedVersions() startDates() releaseDates() first()
Set the next fix version		Update or copy field values	floor() toNumber() substring() length()
Shorten the summary to a maximum number of characters		Update or copy field values	substring() length()