Use these templates when you need KPIs that go beyond pure delivery metrics. Combine existing fields, formula fields, and business logic into numeric or text indicators that represent risk, value, compliance, or business performance. These KPIs can be reused in workflows, approvals, dashboards, and reports across Jira and JSM.
| Template | Field type | Description |
|---|---|---|
| ICE score |
Advanced number formula |
Multiplication of the Impact, Confidence and Ease parameters of the current work item. |
| WSJF (Weighted Shortest Job First) |
Advanced number formula |
Rank epics and initiatives by WSJF: (Value + Time + Risk) / Size. |
| Time spent ratio |
Advanced number formula |
Percentage of the original estimate already logged as time spent. |
| RICE score |
Advanced number formula |
Prioritize work by RICE: (Reach × Impact × Confidence) ÷ Effort. |